NEWS ARCHIVE

December 1, 2007
Smyth County Virginia has awarded U.S. Solutions Group' s new Marion location the 2007 Area Beautification Award for the improvements made to the Marion building and property since 2006. The Marion property was purchased in the Spring of 2006 and a major renovation was completed in January 2007. Since then the company has added over 85 jobs at the Marion site.


June 14, 2007
Company' s two newest sites in Abingdon, Virginia and Marion, Virginia are reaching capacity according to plans. The Abingdon location, near Virginia Highlands Community College, is near full with highly trained service professionals, and the Marion site has over 50 full time customer service positions in operation daily.

Click here for more information as reported in the Bristol Herald Courier June 2007


January 25, 2007
Company announces HR professional to join U.S. Solutions Group. V. Jane Warren brings 20 years corporate HR experience to growing business, effective January 29, 2007.

Click here for more information on V. Jane Warren.


November 14, 2006
Company announces Sprint executive to join U.S. Solutions Group…will lead expansion to three
sites. J. Andrew Noyes named Vice President of
Operations, effective January 2, 2007.

Click here for more information on J. Andrew Noyes.


November 4, 2006
Company celebrates five year anniversary with 350 attendees at DollyWood theme park in Pigeon Forge, Tennessee. U.S. Solutions Group opened for business on November 13, 2001 and now begins its sixth year of providing technology based call center solutions for major corporate clients.


October 1, 2006
Company receives recognition from major hospital group, "I can’t tell you enough how much of a joy it has been to work with you…excellent customer service…timely and responsive…knowledgeable…it has been a pleasure to make this transition (from another outsource vendor) to your organization."


July 21, 2006
Company announces largest expansion ever with new facilities in Abingdon, Virginia and Marion, Virginia. Sites set to open this year will double company’s current capacity.

Click here for expansion related information.


May 5, 2006
Another company employee honored with customer satisfaction award. Veteran team member, Regina Trent, receives award from client for "showing outstanding support to our customers…providing tremendous help including investigating and resolving complicated issues…involving thousands of dollars".


January 27, 2006
Company receives recognition from clients: "Over the years I can say without reservation that U.S. Solutions Group has proved to be head and shoulders above any other customer account service group…there have been many, many compliments from customers, and not the first complaint…we are very fortunate to have The "A" Team helping our customers…I look forward to coming back to Bristol, trouble is, everyone is so well trained that I have no excuse for the trip!!".


November 16, 2005
Company celebrates four years of successful operations at Bristol, Virginia site and kicks off year five with announcement of 20 additional full time postions to begin November 21.


August 4, 2005
Fifty-five area kids attend a week long camp in east Tennessee mountains, all on full scholarships provided by U.S. Solutions Group, Inc.


2nd Qtr 2005
Company signs agreements to provide outsource services for major hospital organization, leading national insurance entities, private university and producer of national educational curricula.