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U.S. Solutions Group

U.S. Solutions Group
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Welcome to U.S. Solutions Group

U.S. Solutions Group, Inc. was established in response to the demand of America's leading corporations for high quality, customized outsource services. The Company provides custom complex integrated call center based solutions for its clients.


Services include inbound toll free customer care, billing support, national hotlines, web inquiry support, technical support, and professional contact management services. All service solutions are provided on a complete turn-key outsource basis using the Company's state-of-the-art facilities, personnel and client-interfacing technology platforms.


U.S. Solutions Group centers on three foundational principles:

  • Custom Solutions
  • Premier Standards
  • Lasting Partnerships

The Company's winning characteristics include:

  • A relentless pursuit of meeting the custom requirements of our clients
  • Experienced leadership you can count on to produce results
  • Technical expertise to seamlessly integrate with your systems and IT team
  • A level of trust and professionalism unmatched in the industry



Mission Statement
"To design and construct valuable business solutions for our clients; striving for excellence, holding ourselves to the highest standards of integrity and professionalism; fostering an environment of trust,honesty and genuine care that leads to long and fruitful relationships with our employees, customers and suppliers."
May 1, 2009
Fortune 500 major appliance manufacturer signs extension agreement with U.S. Solutions Group for customer care services.


April 7, 2009
Global shipping leader celebrates 10 years customer care partnership with U.S. Solutions Group.


February 15, 2009
Global hotel brand hires U.S. Solutions Group for inbound billing support.


January 15, 2009
Major hospital organization begins 7th consecutive year partnering with U.S. Solutions Group.


October 1, 2008
U. S. Solutions Group launches spanish hotline service for Fortune 500 client.











 
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